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Services

Lower risk and raise expectations

Maintenance & Call Center

One contract. One invoice. One solution provider.

We pride ourselves on being well trained, knowledgeable and skilled regarding all our products and services. Consolidating all your maintenance contracts under a single M2 Technology agreement provides you with a single source to administer your maintenance support, thus simplifying your services and maintaining an incredibly fast response time when you need help. Our multi-vendor relationships allow us to provide expert and personal support options, including:

  • Problem diagnosis and help desk support
  • Onsite support
  • Coverage options (24x7, Next Business Day, Time & Materials)
  • Escalation management

This approach enables us to truly understand you and your systems in order to better serve your needs.

  • Case Study

    Customer Service

    Client: Navy Medical
    Issue: Storage Consolidation Project

    "I've listened to several presentations from various vendors regarding our Storage Infrastructure requirements; but M2's proposal yesterday blew everyone else’s proposal out of the water."
  • Technology Features

    Violin Memory and HP Make Sweet music Together with M2

    The HP VMA-series Memory Arrays are part of the comprehensive HP solid state storage portfolio providing server applications with low-latency I/O performance in scalable capacities large enough to hold entire databases. Enterprises can use these devices to store virtually all of their primary data—the databases and data warehouses behind their enterprise resource planning systems, their human resources systems, their customer relationship management software, and all their other critical functions.

    The VMA utilizes SLC NAND flash memory that does not require power to retain data. Flash technology contains no moving parts and, as a result, this technology has higher reliability, faster access times, and consumes less power than traditional storage devices.

    The VMA supports the HP ProLiant DL980 Server with either PCIe direct-attach or Fibre Channel SAN-attach storage and HP Integrity i2 Blades and Superdome2 running HP-UX with the Fibre Channel SAN attach option.

    Federal data centers demand large SMP type scalability in Linux and Windows environments, have complex workloads the demand better response time and increased I/O operations per second (IOPS) and Oracle applications and databases that are growing in size and complexity. The HP ProLiant DL980 G7 with VMA-series Memory Arrays solution from M2 offers the capacity to consolidate and manage mission critical applications and databases in a single server. Organizations considering Oracle Exadata™ should evaluate the benefits of the HP VMA based solution which include 50x reduction in latency and 20x reduction in cost/IOP at 1/3 the cost of Oracle Exadata.

    Key Features include...