Maintenance & Call Center

One contract. One invoice. One solution provider.

We pride ourselves on being well trained, knowledgeable and skilled regarding all our products and services. Consolidating all your maintenance contracts under a single M2 Technology agreement provides you with a single source to administer your maintenance support, thus simplifying your services and maintaining an incredibly fast response time when you need help. Our multi-vendor relationships allow us to provide expert and personal support options, including:

• Problem diagnosis and help desk support
• Onsite support
• Coverage options (24x7, Next Business Day, Time & Materials)
• Escalation management

This approach enables us to truly understand you and your systems in order to better serve your needs.

• Case Study

  Customer Service

  

  Client: Navy Medical
  Issue: Storage Consolidation Project

  "I've listened to several presentations from various vendors regarding our Storage Infrastructure requirements; but M2's proposal yesterday blew everyone else’s proposal out of the water."

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  Technology Feature

  Data Center Network Switch

  

  HP A5820 series 10-Gigabit Switches are a revolutionary new line of flex chassis switches which are the most advanced 10-Gigabit Ethernet (GbE) switches developed by HP. They deliver a unique combination of unmatched 10-GbE port density, high availability architecture (HA), and full Layer 2 and Layer 3 dual-stack IPv4 and IPv6 support. The A5820 series features line-rate performance on all ports and cut through switching to minimize latency. These switches are extremely versatile and can be used in enterprise core and distribution applications as well as data center top-of-rack server access applications.