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Support Services

Disaster Recovery

Downtime is costly; we take a proactive approach to ensure maximum stability and operating efficiency. A shared IT services platform for a private cloud will improve application availability by providing capabilities to protect against planned infrastructure downtime and provide resilience to unplanned downtime across all aspects of the hardware – server, storage, network and software.

M2 provides proven solutions to reduce your exposure and vulnerability to disaster, and speed your recovery should a catastrophe strike. For example, VMware vCenter Site Recovery Manager helps to meet recovery time objectives (RTO) and compliance requirements by using it to manage failover from production datacenters to backup sites automatically.

Manage failover between two active sites by having each act as a recovery site for the other. Or have multiple sites fail over to the same recovery site (many to one). Even planned datacenter failovers in scenarios such as datacenter migrations are made easier with Site Recovery Manager.

Improving the security, safety and redundancy of electronic information is a vital part of any disaster recovery plan.

  • Contingency operations
  • Regulatory compliance (HIPAA, Sarbanes-Oxley, Privacy Act of 1974)
  • Encryption encoding and decoding
  • Application recovery validation
  • Remote replication

Data Migration

Transferring data from one source to another incurs inherent risk. Our team pays strict attention to detail and data validation to ensure information is accurately repositioned and protected in the process of data migration. We use verified test and data protection practices to protect your investment and security.

Multimedia

Innovative video technologies enhance the work environment, increase security and facilitate effective communication, as well as reduce travel costs and improve the availability of human resources.

  • Video conferencing
  • Distance learning
  • Video surveillance
  • Video arraignment for the court system
  • Video visitation for law enforcement
  • Case Study

    Technical Support

    Client: Headquarters Air Force Agency
    Issue: Complex Problems Requiring Extensive Due Diligence

    “M2 engineers’ knowledge exceeds what is expected in providing technical support. Problem issues are resolved in a professional and timely manner. We plan to continue using M2 Technology as an acquisition source for IT products and services.”
  • TECHNOLOGY FEATURE

    Cloud Computing

    M2 is here to help you leverage cloud computing to increase capacity without heavily investing in new infrastructure. Hewlett-Packard (HP) selected M2 Technology as 1 of 19 HP Cloud Centers of Excellence. This latest accolade affirms HP's confidence in M2 to provide knowledge and experience to optimize the benefits of cloud computing technologies for Federal organizations that include:

    • Shifting your budget away from capital expense and toward operating expense
    • Accelerating business processes
    • Accelerating innovation

    With cloud computing, you can build an infrastructure based on open, Internet-based technologies to deliver and manage business applications as a service or utility. Our data center and IT experts provide advice and outline the steps you’ll need to move to the cloud. M2's consulting service engineers and data center technical architects can illustrate how you can cut costs, increase computing capacity and gain a competitive advantage with cloud computing.